Owner Portal

This secure portal is your go-to hub for property updates, communication with our team, and important ownership tools.

Where to login: https://vailcollection.trackhs.com/owner

Owner Stays

Let Us Know when You Are Coming!

As our guests move toward booking earlier with every passing season, and they get to know which units they prefer, we find that we are able to secure reservations up to a year in advance. Knowing when you are planning to use your residence is critical to the success of optimizing the number of nights we can rent it for you. We understand that you may not know every future date you will come to your mountain home, but when you do make a decision, please let us know! 

Please send us your dates you or your guests will be using your residence, if you do not plan on using your residence, please let us know we that we can unblock your residence.

All residence releases be sent to:

Nella Trail
Owner Services Liason
nella.trail@coraltreeresidences.com
970-470-6134

You will receive a confirmation sent to the email address you provide within 7 days of submitting your calendar. If you do not receive this confirmation, please reach out to Nella directly to ensure your reservations are in order.  

We look forward to seeing you in Vail on your next visit.

Owner Portal Instructions

Please be sure to accept the invitation within 72 hours, as it will expire after that window. If it does expire—or if you don’t see the email come through—simply reach out to your Residence Managers, and we’ll be happy to send you a new one.

The image shows a section of a web platform with icons for Dashboard, Availability, Transactions, Statements, Work Orders, Documents, and Messages.

Click on each section below to expand information.

  • Dashboard

    When first logging in to the Owner Portal, you will reach your Dashboard. This screen will show you:

    ● The number of check-ins (arrivals) and check-outs (departures) occurring in your Unit(s) during the current month.

    ● The number of Work Orders performed in your Unit(s) during the current month.

    ● The number of new Reservations (bookings) that have been in your Unit(s) during the current month, along with the sources of those bookings.

    The image displays a dashboard with statistics and graphs, showing data for March 3, 2022, including reservations and activity metrics.

  • Availability

    Here, you are provided with Reservations (bookings) across your Unit(s) for the current year (as well as prior years, using the year drop-down), in both a calendar view and list view.

    Helpful tip: if you own more than one Unit, you can toggle between your Units using the Unit drop-down list.

    The image displays a calendar interface showing availability, with specific dates highlighted in green. It includes navigation options.

    The image displays a reservation interface with dates, names, and details of bookings, likely for an event or service.

  • Reservations

    Here, you can see all prior, current, and future Reservations in your Unit(s). You can also create a new booking in your Unit(s), by clicking the green “+New Reservation” button towards the top-right corner.

    The image shows a table of reservations with columns for ID, title, date, route, and related details. It appears to be a management interface.

    The image shows a web interface for creating a reservation with fields for reservation details and options to create or cancel.

  • Statements

    You can see your monthly Owner Statements here, once they’ve been published; year-end tax forms are also accessible here. Access either type of document by clicking on the applicable line item’s PDF button.

    The image displays a digital interface showing statements, including details like date, type, and balance.

  • Work Orders

    You will be able to see Work Orders that have been completed in your Unit(s), by month, along with any associated charges that you’ve incurred from any of those Work Orders.

    The image displays a web interface for a credit summary report, showing details like date, vendor, and totals.

  • Documents

    Various documents may be shared with you; to access any Documents you see here, click the applicable line item’s View button.

    The image shows a documents interface with a table listing dates, companies, and document statuses.

  • Messages

    On this tab, you can access messages sent to you, as well as generate a new message.